Legal

Terms of Service

Please read these terms carefully before using the SkyApex Support platform.

Last updated: July 2, 2026

By accessing or using SkyApex Support, you agree to be bound by these Terms of Service. If you do not agree, do not use the platform.


1. Eligibility

You must be at least 18 years old and have the authority to bind your organisation to these terms. The platform is intended for business use by crypto and Web3 companies.


2. Acceptable Use

You agree not to:


3. Account Responsibilities

You are responsible for maintaining the confidentiality of your credentials and all activities that occur under your account. Notify us immediately of any unauthorised use at security@skyapex.io.


4. Service Availability

We aim for 99.9% uptime but do not guarantee uninterrupted access. Scheduled maintenance will be communicated via the status page at least 24 hours in advance.


5. Limitation of Liability

To the fullest extent permitted by law, SkyApex shall not be liable for indirect, incidental, or consequential damages arising from your use of the platform. Our aggregate liability shall not exceed the fees paid by you in the 12 months preceding the claim.


6. Termination

We reserve the right to suspend or terminate accounts that violate these terms or that pose a security risk to our platform or other users.


7. Changes to Terms

We may update these terms at any time. We'll provide notice via email or a prominent notice on the platform. Continued use after the effective date constitutes acceptance.


8. Contact

Legal enquiries: legal@skyapex.io